Security Operations Centre

JARGON FREE IT

IT can be overwhelming but our team provides you with crystal clear solutions to your technical woes.

PRIORITY SUPPORT

We’re fast. When systems are down, we make it our mission to be with you to help fix major problems

DEDICATED EXPERTS

Our team are diverse in their skills and experience, so we’re able to support you in many ways – more than you can imagine!

Comprehensive, Expert 24/7/365 Protection

A security operations centre, or SOC, plays an integral role in top-tier cyber security protection.

Advanced technologies like enhanced behaviour analytics can proactively detect and escalate potential threats across your organisation. But it takes trained professionals to analyse security alerts and remediate threats in a way no technology can.

Book a free risk assessment to understand where the gaps are in your business.

Intelligent threat hunting, detection and response

24/7/365 expert threat analysis and remediation

Industry compliance and audit reporting standards

Cyber security insurance coverage criteria

What do we offer?

A strong defense against evolving cyber threats requires an always-on security mentality. But for many SMEs with limited resources, shifting to a more proactive approach to threat detection can be difficult.

The Challenges Faced By SMEs

Often, as organisations look to strengthen their cyber security defence, the first stumbling block is a lack of expertise. And invariably, when an IT professional is on staff, he or she is pulled in numerous directions, reactively addressing the need of the moment.

You may also find that your insurance or regulator requires you to have around-the-clock analysis of your environment, so hiring a dedicated resource to meet these requirements can be very costly.

24/7/365 Security Operations Centre (SOC)

Built with SMEs in mind, the typical managed SOC team understands how you work and the challenges you face. For example, when managing an active attack, companies need to execute specific steps from investigation and response to remediation.

Our managed SOC team can provide clear documentation of the key processes, so you know your role and the role of your IT security staff.

Our managed SOC team will work in lockstep with you to ensure you’re operating as one collaborative unit, strengthening your security so you can focus on your business.

That’s the managed SOC difference!

Our SOC service comes as standard with both our Endpoint Detection and Response (EDR) solution and our Security Information and Event Management (SIEM) solution.

Contact us to book that all important risk assessment.

Our Process

Navigating the world of cyber security solutions can be complex, but at FTS, we believe in transparency and clarity. Our streamlined process ensures that you are informed at every stage, setting clear expectations and delivering results that align with your business objectives.

Initial Consultation

Discovery Session: We begin with a comprehensive consultation to understand your unique business requirements, existing cyber security infrastructure, and specific data protection needs.

RISK ASSESSMENT

Essential Assessment: We’ll carry out a risk assessment questionnaire based on your current security posture. This is built in line with a framework called NIST (National Institute of Standards and Technology). NIST reviews how we identify, protect, detect, respond and recover to cyber attacks and threats.

PLAN OF ACTION

Risk Mitigation: We’ll outline a robust and easy-to-interpret risk mitigation plan of action for the next 12 months. Your risk assessment questionnaire will help inform this plan alongside our own expert knowledge in the field of cyber security for SMEs.

DEPLOYMENT

Go Live: Once we’ve discussed your plan and our proposal, we’ll then move forward to the implementation of the selected cyber products and services. All of which is handled by our in-house cyber engineers.

Frequently asked questions

Why do small businesses need SOC as a Service?

Small businesses often lack the resources to build and maintain an in-house SOC. SOC as a Service offers a cost-effective way to gain 24/7 cyber security monitoring and expertise, helping to protect against cyber threats and comply with regulatory requirements.

How does SOC as a Service differ from traditional cyber security solutions?

Unlike traditional solutions that may focus on specific aspects of cyber security, SOC as a Service provides comprehensive monitoring across your network, systems, and data. It combines technology, processes, and human expertise to proactively identify and respond to cyber threats.

Can SOC as a Service help with regulatory compliance?

Yes, many SOC as a Service offerings include compliance management features to help businesses meet regulatory requirements related to cyber security, such as GDPR, FCA, SRA, NCSC, through continuous monitoring, reporting, and incident response.

Is this going to be expensive? I’ve never paid extra for security before.

Candidly, there are a lot of IT companies in our area who aren’t recommending security at all. But that’s ignoring the threats around us and is a tremendous disservice to their clients.

Here at FTS, we’d rather be up front about the challenges facing us. We’ve worked very hard to find solutions that are budget friendly, especially when you consider the cost of downtime or lost reputation due to a breach.

Why would a criminal want my data? It’s not that valuable.

First, data is often more valuable than you realise, when sold on the dark web. Would your #1 competitor pay £10,000 for your business plans, acquisition plans, or marketing strategy? Would someone pay for your usernames and passwords, so they can log into your network without your knowledge? Quite possibly.

But in the case of ransomware, the criminal doesn’t want your data. But they know that YOU value your data and will pay to get it back if they encrypt it. That’s why our solution comes with specific ransomware protection.